While Voice over Internet Protocol has some pretty cool and unique advantages, it is like everything else and also has disadvantages as well. The mistake many people make when they sign up for any service is that they don’t thoroughly research the service before signing their name on the dotted line. VoIP is a great service and may benefit your family in many ways, however, please investigate the disadvantages below before your make your final decision.

Sound: There isn’t a proven way to get around the sound issue surround VoIP phone service. This is because your voice is broken down digitally so that it can travel across the internet to the person on the other end of the phone. However, there are many people that will tell you they’ve never had a problem with the sound quality of their VoIP service. So, while it may not be an issue for you, just be aware that is the biggest issue surrounding VoIP phone service.

Lag Time: In addition to poor sound quality, you may experience some lag time while using VoIP to communicate. This has to do with the fact that your computer is sending large voice files over the internet. The lag time shouldn’t be like what you would experience if you had satellite internet, but it will still be noticeable. So, be prepared for this too.

Equipment: The only equipment you will need that is absolutely necessary is a connection to high-speed internet and the appropriate receiver to communicate with. This may be your computer, regular phone (with a VoIP adapter) or a VoIP phone. However, many people have found that to help with the sound and lag time issues, it is necessary to have updated equipment, especially if you are primarily using your internet to make phone calls.

Interference: Since the internet is the way VoIP functions, you won’t have access to VoIP if your internet goes out. So, make sure you have good internet connections in different circumstances. While there isn’t much you can do to prevent this, being prepared for it will help tremendously.